Client-side desktop and mobile application bugs
If you've installed Keybase on your desktop, run:
keybase log send
and follow the instructions.
If you're on a mobile device, please post to client issue tracker. You can also send logs using Feedback option: ☰ → Feedback.
Serious security bugs
If you are aware of a security bug (or have a proposal/implementation of a "zero day" attack), notifying us privately is in the interest of all users. We can then discuss it post-mortem. To reach us privately, please get our public keys here:
You can import our keys to GPG with
keybase pgp pull max chris, or download and import manually:
Reports will be responded to as fast as possible, usually within 24 hours.
Reporting other problems, website bugs, ideas, and suggestions
Please use GitHub issue tracker here: https://github.com/keybase/keybase-issues/issues
Join keybasefriends team to chat about Keybase and for community support.